Start with DekaSign email
Use DekaSign email for baseline notifications. Confirm organization channel settings during onboarding so the team understands its notification routing.
Email & WhatsApp
Send updates through the right channels
Notify your team when action is needed through DekaSign email, configured organization channels and WhatsApp.
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EMAIL / EXAMPLE
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- DekaSign's baseline channel
- Organization-level routing
- Channels
- Delivery status and attempts
- Logs
BUILT FOR YOUR WORK
The details that keep work moving.
Connect organization channels
Configure organization SMTP or an email API. Gmail API, Microsoft Graph and WhatsApp providers require appropriate setup and provider authorization.
Customize messages and routing
Use Email Studio for message templates and choose required Actor channels. Available variables provide recipient and activity context.
Inspect delivery attempts
Test channels before use and inspect logs when delivery fails. Delivery statuses distinguish application attempts from provider responses.
DekaSignNotification center
EMAIL / EXAMPLE
A request needs your review
Nadia submitted an equipment request. Review the details and record your decision.
Open request
INSIDE THE WORKSPACE
Channel and message controls in one workspace
Notification Channels, Email Studio and Notification Logs help administrators prepare consistent communications.
- Name channels so organization routing choices are easy to recognize.
- Configure and test a channel before enabling it.
- Review message templates and variables before using them in a process.
- Open logs to inspect failures and subsequent delivery attempts.
FROM START TO FINISH
One clear path through the work.
- 01
Choose the baseline channel
Use DekaSign email or prepare an organization email channel as needed.
- 02
Complete provider authorization
Complete the configuration and provider consent required for additional channels.
- 03
Test messages and routing
Check test delivery, templates and channel selections before activation.
- 04
Monitor notifications
Use Notification Logs to inspect statuses and address delivery issues.
PUT IT INTO PRACTICE
From a team’s need to a clear outcome.
Illustrative scenarios you can adapt to your organization’s policies.
A new team uses baseline email
A new organization wants task notifications without setting up another provider first.
- The Owner confirms DekaSign email during onboarding.
- The workflow assigns an approver and queues a notification.
- The administrator checks logs if the recipient has not received an update.
The team has a baseline notification route it can monitor.
An organization adds a communication channel
Finance wants organization email and WhatsApp for selected Actors once its providers are ready.
- The administrator completes each channel's configuration and authorization.
- The team tests messages and selects channels on the relevant Actors.
- The administrator monitors results and adjusts configuration when delivery fails.
Notifications follow deliberate routing with delivery outcomes available for review.
Build your process in DekaSign.
Start with the team, forms and documents your work needs.